Privacy Policy

Tetris Cleaning Services (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, submit forms, or communicate with us via phone, SMS, email, or other communication channels.

By using our website or services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name

• Phone number

• Email address

• Address or service location

• Service requests or appointment details

• Information submitted through forms on our website

We may also collect technical data automatically when you visit our website, such as:

• IP address

• Device type

• Browser type

• Pages visited

• Referral source

• Date and time of visits

This information helps us improve our website, services, and customer experience.

How We Collect Information

We collect information in the following ways:

• When you fill out a form on our website

• When you request a quote or book an appointment

• When you communicate with us by phone, email, SMS, or social media

• When you subscribe to updates or promotional messages

• Through cookies, tracking pixels, and similar technologies

How We Use Your Information

We use the information we collect to:

• Provide and deliver our services

• Schedule appointments and communicate service updates

• Respond to inquiries and customer service requests

• Improve our website and services

• Send notifications, reminders, or service updates

• Send promotional offers or marketing communications (only if you opt in)

SMS Text Messaging & A2P Compliance

By providing your phone number and opting in through our website forms, you consent to receive SMS messages from Tetris Cleaning Services related to:

• Appointment confirmations

• Appointment reminders

• Service updates

• Customer support responses

• Promotional offers (if opted in)

Message frequency may vary.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying:

STOP

After sending STOP, you will receive a confirmation message and will no longer receive SMS messages from us unless you opt in again.

For assistance, reply:

HELP

or contact us directly through our website.

We do not sell, rent, or share your phone number or SMS opt-in data with third parties for marketing purposes.

SMS information is only shared with service providers necessary to deliver messaging services.

Mobile information and SMS consent protection:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies & Tracking Technologies

Our website may use cookies, pixels, and similar technologies to:

• Analyze website traffic

• Improve user experience

• Measure marketing performance

• Deliver relevant advertisements

You can disable cookies in your browser settings if you prefer not to allow them.

How We Share Information

We do not sell or rent personal information.

We may share information with trusted service providers who help us operate our business, including:

• Website hosting providers

• CRM and communication platforms

• Payment processors

• SMS and email delivery providers

These partners are required to keep your information secure and confidential.

We may also disclose information if required by law or legal process.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

While we strive to protect your data, no online system can guarantee complete security.

Your Privacy Rights

You may request to:

• Access the personal information we hold about you

• Correct inaccurate information

• Request deletion of your information

• Opt out of marketing communications

To make a request, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Continued use of our website indicates acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Tetris Cleaning Services

[Insert Business Address]

[Insert Email]

[Insert Phone Number]